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  1. Report an Issue with Shipment or Delivery - Macy's Customer Service

    We value you as a customer and we want to fix any issues you have encountered quickly and effortlessly. The quickest and easiest way to get assistance with your order is by clicking the …

  2. Orders | Macy's Customer Service

    Customer service category Orders page at Macys.com

  3. Macy's Customer Service | Home

    My Account & Credit Card Pay My Bill How to Apply for a Macy's Credit Card Online How to Manage My Macys Credit Card View More

  4. How can I view and track my order? | Macy's Customer Service

    You can call our customer service department at 1-800-289-6229 or use the link at the bottom of this page to chat with us. Please let our customer service representative know that you placed …

  5. Macy's Credit Card - Macy's Customer Service

    Macy's Credit Card What is Macy's new account discount? Contact Credit Customer Service Macy's American Express® Card How to Apply for a Macy's Credit Card Online Payment …

  6. Worry No More | Macy's Customer Service

    How can I cancel my plan? You can cancel your plan by calling Macy's at any time at 800-289-6229. For cancellations within 30 days of purchase, you will receive a full refund. After 30 …

  7. Legal Notice | Macy's Customer Service

    If you have any questions, contact Customer Service at 1-800-BUY-MACY (1-800-289-6229). Macy's will not be liable for any delays in the receipt of any SMS messages as delivery is …

  8. Do Not Sell or Share My Personal Information | Macy's Customer …

    By phone at 800-920-3588 You can also change your online tracking preferences by using the Cookie Preferences link located at the bottom of the macys.com homepage and updating your …

  9. My Account & Credit Card | Macy's Customer Service

    My Account & Profile Update Macy's Credit Card billing address, email address, or phone number online Using My Wallet Managing My Macy's Online Account Creating and Using Lists …

  10. How can I change or cancel my order? | Macy's Customer Service

    To request changes to your order, you MUST contact Customer Service at 800-289-6229 (Monday - Sunday, 8am - 10pm ET) or chat with us by using the chat link at the bottom of the …