SmartCustomer reports that poor AI in travel companies leads to misinformation, customer frustration, and unexpected charges, ...

Bartenders aren't always telling you the truth, but sometimes they have very valid reasons for dropping a few white lies ...

Company intends for private label GMV to eventually reach over 30% of total GMV, up from the current 9.7% share. GBB Platform: ZKH's standardized e-commerce-driven marketplace supporting distributors, ...

Frontline employees who face rude or disrespectful customers are more likely to justify negative behaviors, from cutting corners to leaving their jobs, according to a new study.

The Treasury Inspector General for Tax Administration estimated that about 1 million callers to two IRS customer service ...

(Beyond Pesticides, December 23, 2025) A literature review of military personnel reveals broad evidence linking their toxic exposure to poorer mental health outcomes. The review, written by medical ...

With cybercrime continuing to rise, some banks are testing new prevention strategies. JPMorgan Chase hired a behavioral ...

Your credit score is the key to accessing a word of financial products, including mortgages, auto loans and even insurance.

Daniel is Lifehacker's Shopping Editor covering tech deals and reviewing TVs, headphones, speakers, and projectors. He earned his master’s in journalism from Columbia University and has reported for ...

Daniel is Lifehacker's Shopping Editor covering tech deals and reviewing TVs, headphones, speakers, and projectors. He earned his master’s in journalism from Columbia University and has reported for ...

Positron emission tomography (PET) scans can detect cancer earlier than other imaging tests by showing areas that use a lot of glucose. However, false-positive results can happen due to infections, ...

Working in retail can be hell. The hours are long. The work is dull. Your pay is sub-par. You’re lucky if you get any support ...